Claims
Axis is committed to providing a fast and efficient claims service. Your insurance broker is there to advise and assist you in the claims process, and claims should be notified to your insurance broker in the first instance.
Emergency Repairs
If you need to make emergency repairs, please call us on 03 8660 7066, and we will arrange assistance through our preferred supplier network.
Need assistance outside business hours?
For after-hours emergency claims assistance, refer to the preferred supplier tab below or contact one of our national 24-hour service providers — Johns Lyng Group or Construct Services.
Axis subscribes to the General Insurance Code of Practice. You can view the code by clicking here.