Axis is committed to providing a fast and efficient claims service. Your insurance broker is there to advise and assist you in the claims process, and claims should be notified to your insurance broker in the first instance.

Emergency Repairs

If you need to make emergency repairs, please call us on 03 8660 7066, and we will arrange assistance through our approved supplier network.

For any emergency or urgent after-hours insured damage needs, please direct your claim to one of our preferred suppliers.

Axis subscribes to the General Insurance Code of Practise.  You can view the code by clicking here.